Leverage Emotional Intelligence-based Coaching to Help Your Employees
We are hearing from every client that their people are struggling with the amount of change and uncertainty they are facing, and they are concerned about stress and burnout of their employees.
According to the American Psychological Association’s Work and Well-being Survey of 1,501 U.S. adult workers:
There are many approaches that organizations take to address stress and burnout, but one of the most overlooked strategies is coaching of employees by their manager. Often managers/leaders are feeling overwhelmed and burnt out themselves, and don’t feel they have the time or the skill to coach their employees to deal with stress and burnout.
According to Personnel Today: “Coaching skills include active listening, purposeful questioning, and providing helpful and objective feedback. The client, or ‘coachee’, is responsible for making progress towards achieving defined goals. Essentially, coaching is a process of equipping people with the tools, confidence, knowledge and opportunities necessary for more effective self-development.”
Typical coaching focuses on skill development and behavior change. Stress and burnout are based on emotions, so coaching that is going to help an employee deal with these issues must address the underlying emotions that are driving their stress.
When a coach asks questions and connects to these and other emotions that lead to stress and burnout, it will help those employees gain awareness that these emotions are leading to their stress, and provide them with the ability to manage those emotions. This type of coaching also leads to an employee feeling heard, understood and valued by their manager, which in and of itself, helps reduce stress.
This approach also works with kids, partners and spouses, and friends! If you want to learn more about managing your own stress and response to uncertainty, and how to coach others, our Scienve of Emotional Intelligence virtual public program is a great option: https://ihhp.com/training-programs-open-enrollment/
Unlock your team’s full potential with strategies that empower you to build a high-performing culture, lead with confidence and achieve lasting results.
