Your culture is the key to unlocking your organization’s potential. With IHHP’s proven Last 8% Culture System, we help you build high-performing teams, foster trust, and achieve measurable results—faster than you thought possible.
After 25 years of research and work with some of the world’s highest performing organizations, we have identified that high-performing teams are the teams that are most willing to take risks with courage and connection to drive great results. However, human beings default to protection, not risk, especially under pressure. It’s an innate clash that every team faces, inhibiting execution, collaboration and innovation.
Through our research and our work with countless organizations, we uncovered something incredibly important: people do well in the first 92% of what they want to say in a difficult conversation, or the first 92% of important decisions they face. But as things get progressively more difficult, emotions start to take priority and begin to drive behavior. These emotions, such as fear and anxiety, cause people to become avoidant. Teams start procrastinating, ducking critical conversations, and sidestepping important decisions.
We call these situations the Last 8% Moments and have found that individuals and teams that can skillfully face these difficult situations outperform those that don’t. It is the difference between a good team and a great team
Struggling to take your team or organization to the next level? We help unlock your full potential.
Change can be difficult, but with the right strategies, your leaders and teams can adapt and thrive.
Foster a culture where creativity and flexibility drive solutions, even under pressure.
Build an environment that attracts high performers and keeps them engaged to support growth.
Break through plateaus with strategies that inspire teams to perform at their best.
Overcome communication and collaboration challenges to create a cohesive and high-performing workforce.
Download the resource to better understand how your organization can embed the mindset, skills, and structure to face tough moments with courage and connection.
The Last 8% Culture System is designed to create the optimal conditions necessary to accelerate high-performance by focusing on teams, where culture truly lives. By targeting the fundamental unit where culture exists, we ensure quick and effective culture integration.
We empower people leaders with the necessary skills and tools to drive culture, creating a ripple effect that promotes excellence throughout the organization. Our system integrates learning into daily work, allowing immediate application and reinforcement of new skills, thus speeding up cultural adoption.
Unlike traditional methods that can take years to show results, our system accelerates cultural transformation and delivers tangible outcomes in a matter of months. Our structured team-based sprints challenge teams progressively, accelerating learning and ensuring sustainable cultural change. Grounded in neuroscience, our system strengthens key skills through repetition and social learning, enhancing performance under pressure.
Seamlessly integrated into existing workflows, the Last 8% Culture System minimizes disruptions while maximizing cultural impact. By transforming your organization in months, not years, we create a high-performance culture that drives exceptional results.
The challenges your organization faces aren’t unique—but the way you overcome them can set you apart. Our specialized programs are designed to address your organization’s unique needs:
Empower your leaders and teams to consistently deliver results.
Foster alignment and collaboration at the highest level of leadership.
Hear from leaders who have leveraged our Emotional Intelligence solutions and our Last 8% Culture System to drive measurable results in their organizations.
“I’ve personally seen team members leverage the EQ strategies in high pressure situations and always set the better example as a result. They are enabled to not to get triggered by people, challenging them to stay calm and come up with innovative solutions more collaboratively.”
“Our CEO and his executive team saw a very clear path between learning the Last 8% skills and driving a high-care and high-accountability culture, key tenets of our Tenneco Way. Once they started working on modelling the culture themselves, it’s raised the bar for rest of the organization to also implement new behaviors through the Sprint process. We are seeing a huge positive impact from the Last 8% Culture system rollout.”
“We’ve seen significant benefits of investing in developing these people skills. The employee populations who experience these programs tend to have higher retention rates, increased performance and even higher promotion rates. A number of program participants have said that the training not only made them a better leader at work but also a better partner/ spouse/parent/friend etc. – more equipped to navigate the world we live in.”
“Our employee retention is significant due to our Last 8% Culture. We’ve gone from a 17.5% turnover rate to an 11% turnover rate in the past year and a half, something like that translates into real dollars. When we talk about that turnover rate and going from a ratio of losing 250 people a year to a third of that or half of that, that can be real money, close to $10 million bucks actually if you really look at it.”
“The IHHP team always have insightful and programs and sessions. We were able to connect them directly to our own behaviors. We really liked the way they had us practice the strategies rather than just telling us about them so we could internalize the behavior. That way, we’ll actually remember it!”
“Since the roll out of their Science of Emotional Intelligence training we have seen a positive impact on our business, including retention, better collaboration and improved engagement. We’ve seen relationships improve. Leaders have become more self-aware of how they impact people and are able to better connect and coach their teams. We also heard many stories of people applying the strategies in their personal lives – that’s when you know people are really engaged in learning!”
We integrate the Last 8% Culture System at every level within your organization: from the Senior Team to People Leaders and Individual Contributors. Our framework is structured through the following phases.
We execute an organization-wide culture assessment, followed by a comprehensive report broken down for level, department, and function.
We coach key senior leaders to learn about the company’s goals and objectives and any issues or challenges that the company wants to address.
We introduce the concept of a Last 8% Culture, why it matters and how the Last 8% Culture System facilitates the development of this culture on teams and across the organization.
All teams in the organization are taken through culture sprints.
We re-assess and measure the impact and ROI of the Last 8% System implementation.
Culture does not exist across an organization. The fundamental unit where culture exists and exerts itself is on teams. For this reason, your people leaders are the critical element to successfully building culture at scale across the organization.
The Last 8% Culture System has been built to help you create the conditions necessary for high-performance to occur on your teams and across the entire company. Using a series of team-based sprints, learning occurs in the flow of work and delivers simple and sticky ideas and tools to help you build a high-performance culture in months, not years.
Our system produces a higher level of accountability, commitment to change and overall performance because it works at the team level, where culture exists, and equips team leaders with a framework to own and collaboratively shape their team’s culture, enhancing team members’ sense of control, effort, and commitment.
Our system seamlessly integrates into the flow of work, across all organizational levels making scalability effortless and enabling changes to take effect within months, not years. This approach minimizes disruptions to day-to-day work.
By drawing on the latest advances in neuroscience and behavior change insights, our system drives enduring and impactful change. We concentrate on only the most important ideas and skills, using repetition and social learning to strengthen neural connections. This enhances recall in high-pressure situations when it’s needed most.
Our system produces a higher level of accountability, commitment to change and overall performance because it works at the team level, where culture exists, and equips team leaders with a framework to own and collaboratively shape their team’s culture, enhancing team members’ sense of control, effort, and commitment.
Our system seamlessly integrates into the flow of work, across all organizational levels making scalability effortless and enabling changes to take effect within months, not years. This approach minimizes disruptions to day-to-day work.
By drawing on the latest advances in neuroscience and behavior change insights, our system drives enduring and impactful change. We concentrate on only the most important ideas and skills, using repetition and social learning to strengthen neural connections. This enhances recall in high-pressure situations when it’s needed most.
Don’t wait to see the change you need. Schedule a call with our team and discover how IHHP’s Last 8% Culture System can help your organization thrive.
Unlock your team’s full potential with strategies that empower you to build a high-performing culture, lead with confidence and achieve lasting results.
