Have The Conversations That Matter

Build trust and transform outcomes

Our conversations don’t always create the impact we expect. How can you develop the courage and skills to have conversations that create lasting change in your organization?

You may have noticed that:
Tough conversations are often avoided and instead, important communication takes place at the water cooler, behind closed doors, or in the meeting after the meeting
Behaviors and outcomes aren’t changing even after receiving direct feedback
Collaboration is suffering, as the reality of a “nice” culture often doesn’t make room for honest communication and candid feedback.

EI Conversations Program

EI Conversations is designed for anyone who wants to give their conversations impact and meaning, to achieve peak performance and build an organizational culture of honesty and cohesiveness.

Participants will develop the communication tools and strategies they need to skillfully:

Have Conversations that Matter – Communicate your message in a way that can be heard when emotions run high. Learn how to take a conversation across the finish line.

Connect with Courage – Understand your impact on others and have the courage to connect authentically. Empower yourself to give more constructive, honest, and actionable feedback more often.

Become a Skillful Communicator – Speak your truth, achieve clarity, and influence outcomes by learning how to communicate without triggering emotions.

Transform Collaboration – Conversations are the vehicle by which we get things done. Having productive discussions on a regular basis where people are honest about what’s working and what isn’t, transforms collaboration and drives growth.

What Are the Fundamentals of EI Conversations?

Whether you are a people leader or building your personal leadership abilities, you need the skills to have three types of EI conversations: daily, difficult, and courageous.

Daily conversations are the frequent conversations required to build relationships and deepen connections.

Program Formats

Classroom

Our EI Conversations program can be brought directly to your organization with our unforgettable in-person classroom format. Our expert facilitators are ready to deliver an informative, compelling, and overall transformative experience that is sure to leave a lasting impact on your organization’s current and future people leaders. The classroom format promises an engaging and welcoming environment, filled with individual and collaborative activities, learning opportunities, and thought-provoking content.

Live Online Facilitator-Led Program

Our live online facilitator-led program offers the opportunity for your people to participate in this program virtually. Delivered over the course of two days in two-hour modules, participants can join the facilitator-led program via Zoom. This program format is highly interactive, and participants will engage using whiteboards, breakout rooms, polls, and have the chance to work through life situations in a collaborative learning environment framework.

Testimonials

“I’ve personally seen team members leverage the EQ strategies in high pressure situations and always set the better example as a result. They are enabled to not to get triggered by people, challenging them to stay calm and come up with innovative solutions more collaboratively.”

“Our CEO and his executive team saw a very clear path between learning the Last 8% skills and driving a high-care and high-accountability culture, key tenets of our Tenneco Way. Once they started working on modelling the culture themselves, it’s raised the bar for rest of the organization to also implement new behaviors through the Sprint process. We are seeing a huge positive impact from the Last 8% Culture system rollout.”

“We’ve seen significant benefits of investing in developing these people skills. The employee populations who experience these programs tend to have higher retention rates, increased performance and even higher promotion rates. A number of program participants have said that the training not only made them a better leader at work but also a better partner/ spouse/parent/friend etc. – more equipped to navigate the world we live in.”

“Our employee retention is significant due to our Last 8% Culture. We’ve gone from a 17.5% turnover rate to an 11% turnover rate in the past year and a half, something like that translates into real dollars. When we talk about that turnover rate and going from a ratio of losing 250 people a year to a third of that or half of that, that can be real money, close to $10 million bucks actually if you really look at it.”

“The IHHP team always have insightful and programs and sessions. We were able to connect them directly to our own behaviors. We really liked the way they had us practice the strategies rather than just telling us about them so we could internalize the behavior. That way, we’ll actually remember it!”

“Since the roll out of their Science of Emotional Intelligence training we have seen a positive impact on our business, including retention, better collaboration and improved engagement. We’ve seen relationships improve. Leaders have become more self-aware of how they impact people and are able to better connect and coach their teams. We also heard many stories of people applying the strategies in their personal lives – that’s when you know people are really engaged in learning!”

Register for an Upcoming Program

May 26 & 28, 2026 | EI Conversations

575.00$

June 16 – 18, 2026 | Science of Emotional Intelligence Live Online

695.00$

May 12 – 14, 2026 | Science of Emotional Intelligence Live Online

695.00$

Bring This Program Into Your Organization

Too many teams run from difficult conversations and decisions, but a high-avoidance team can never be a high-performing team. At IHHP, we give you a proven system to help you build a courageous and connected environment so that your company culture becomes your unfair advantage.

IHHP’s EI Conversations program builds the skills your people need to:
Create psychological safety before effectively engaging in difficult conversations
Address necessary matters and encourage open communication
Transform outcomes by building trust and accountability
Build a collaborative culture of innovation where people freely share ideas

Interested to Bring IHHP Training to your Organization?

Would you like to learn more about how you can bring our science based training to your organization? Get in touch with one of our experienced Learning Consultants, who will work with you to determine the best program solutions to meet your organization’s needs.